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If you are not satisfied with your Blue Planet purchase of a product, please email us at refunds@blueplanetsurfmaps.com for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. If the item is returnable and you send it back to us in the original box, Blue Planet will offer you a refund based on your original method of payment. You must return the product to the Blue Planet warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Blue Planet will assess a 10% restocking fee on any opened hardware or accessory
Please note that Blue Planet Surf does not permit the return of or offer refunds for the following products:
- Productst that have been altered, dirtied, used, or damaged in any way.
- Electronic downloads
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